FAQ

Frequently Asked Questions

How long will my order take?

All orders are lovingly made by hand and generally take 4 – 6 weeks. Rush orders are available please contact us at office@jordanhewitt.com.au for a quote.

Do you have any brick and mortar stores?

Yes, we do. Our office and studio has a show room located at 2 Tibbits Street, Bundamba QLD. Our dresses can also be seen at in formal wear shops all over Australia. Contact us at office@jordanhewitt.com.au or phone (07) 3040 4335

Do you sell wholesale?

We absolutely do. Jordan Hewitt is always excited to work with new stockists. To expand and provide amazing quality gown that your customers will love. For inquires about becoming a stockist please contact us at office@jordanhewitt.com.au.

Where are the garments made?

Your garments are made right here in Australia. We are a family business who strongly believes in supporting our local industry and talent. Based in Ipswich in Queensland we make everything from our studio and office. We source the highest quality materials from all over the world to create beautiful gowns that you will love and last for years to come.

Do the sizes run true?

We pride ourselves on a wide range of dresses in sizes that fit everyone. Our sizing is true to Australian standards and we make gowns to fit sizes 6 – 34

Shipping and Handling

Shipping is free! *Conditions apply see Refund Policy.

What is your refund policy?

Click here for Refund Policy.

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