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Terms & Conditions

ONLINE BUYING AND SHIPPING TERMS 

Thank you for shopping with Jordan Hewitt Pty Ltd. We would like you to read our buying and Shipping Terms carefully to ensure that you are fully aware of the terms when purchasing products online from our website.  Stockists of Jordan Hewitt Pty Ltd have their own terms and conditions.  These terms and conditions refer to buying online from www.jordanhewitt.com.au

When buying online from www.jordanhewitt.com.au you agree to the terms and conditions set out herewith along with the information given throughout the website, www.jordanhewitt.com.au

The agreement is bound between the seller Jordan Hewitt Pty Ltd ACN and ABN and the purchaser.

PURCHASES

You must provide complete and accurate details at the time of making your purchase. You may be required to provide additional details upon our request to ensure the accuracy of your order.

You must enter the correct delivery address and delivery instructions at the time of placing your order. If you enter an incorrect address, Jordan Hewitt Pty Ltd trading as Jordan Hewitt is not obliged to re-send the order to the correct address at our own expense.

PURCHASE PRICE

All prices quoted on the Website or pursuant to your enquiry with us are in Australian Dollars (AUD) and include GST. Costs relating to international orders will be calculated via our integrated currency converter. The actual international currency conversion that you are charged via your bank may vary.

We reserve the right to vary the prices displayed on the Website from time to time and without notice to you.

PAYMENT

After you make payment for your order, we will email you an invoice, which confirms receipt of your order. When purchasing Formal Wear Style Numbers that start with JH, we check the National Dress Register before we can confirm that your order will process.  Should the style be already registered to your event, we will notify you and issue you a refund.  Recommend you check our National Dress Register before you check out.  

NATIONAL DRESS REGISTER

Jordan Hewitt cannot guarantee 100% of the National Dress Register Service when it comes to the purchaser wearing the original purchase to consecutive events and not notifying Jordan Hewitt to which event with the original proof of purchase to enable. We rely on retailers nationally to comply with policy and procedures servicing the National Dress Register.  Jordan Hewitt will not be responsible for non compliance, however, practices are in place to optimise its service. Jordan Hewitt will do everything possible to assist with the National Dress Register accuracy, however, will not be responsible for any inaccuracy.

SECURITY

We recognize that protection and safety of information relating to your payment is very important.  Measures have been placed to optimise security and privacy.

We do not store your credit/debit card details at any time so consumer confidence and satisfaction is assured.

CONSENT

By agreeing to these Buying and Shipping terms, you also consent to receive further electronic communications from us in relation to the Jordan Hewitt business, including information relating to products, competitions, promotions, special offers and any other commercial message. Of course, you may at any time, unsubscribe from receiving electronic commercial messages from us. Simply email us at info@jordanhewitt.com.au.

PROCESSING OF ORDERS

We process purchases on business days, which are Monday to Friday and exclude public holidays in Queensland.

SHIPPING

Within Australia, delivery time for Womens Categories is within 14 business days. 

Within Australia, delivery time for Formal Categories is within 8 weeks.  

International:

We ship to all international destinations.

International delivery times are within 21 business days for Womens categories.

International delivery times are within 9 weeks for Formal categories.

If you have not received your ordered items within this timeframe, please email us your full name and order number and we will investigate on your behalf.

CANCELLATION OF ORDERS

Jordan Hewitt may cancel your order if for any reason we are unable to provide you with the Products subject to your order. We will contact you should this occur.

You will not be entitled to claim any additional amounts or seek compensation for any loss, expense or damage (either direct or consequential) or for any loss of time or inconvenience, which may result from such cancellation.

RETURN OF PRODUCTS

Any return of Products to us by you will be governed in accordance with our Returns Policy.

GOVERNING LAW

The laws of Queensland, Australia govern these Purchase and Shipping Terms.

PRIVACY POLICY 

 Please refer to the Privacy section of the website www.jordanhewitt.com.au

To unsubscribe from our e-mail database, please send an e-mail to info@jordanhewitt.com.au with “UNSUBSCRIBE” typed into the subject line of the e-mail, alternatively you can follow the unsubscribe link in our emails. 

We reserve our right to modify or amend this Privacy Policy at any time. Should any significant amendments occur, notification would be provided by publication on the Website. For further information about privacy, please refer to the Australian Privacy Commissioner’s website www.privacy.gov.au.

 SPAM STATEMENT 

Jordan Hewitt Pty Ltd trading as Jordan Hewitt ACN   , is committed to observing and complying with its obligations under any relevant Spam legislation and regulations in any subject country.
For the purpose of this Spam Statement, the term ‘subject country’ means the country from which you access the Jordan Hewitt website.

We assure you that:

  • we have crafted an internal policy to educate staff and implement clear guidelines and rules in relation to the dissemination of commercial electronic messages;
  • you may at any time unsubscribe from any mailing list to which you have previously subscribed. If for any reason there appears to be no facility to unsubscribe from the mailing list, please send an email to info@jordanhewitt.com.au advising us of your wish to unsubscribe.
  • we will not use address-harvesting software for any reason whatsoever.

To assist us to combat Spam, we request your assistance with the following:

  • If you receive an offensive or unauthorised commercial message, which appears to originate from a Jordan Hewitt email address, please assume that it has been sent in error and notify us immediately on the above contact details;
  • Please ensure that you unsubscribe from any of the Jordan Hewitt mailing lists if you decide that you no longer wish to receive electronic commercial messages from Jordan Hewitt or its contracted third parties; and
  • Please notify us of any changes to your personal details or cancellation of your email address.

TERMS OF USE

Your access to the Website is conditional upon your acceptance and compliance with the terms, conditions, notices and disclaimers contained in this document (collectively known as Terms of Use). Your use of, and/or access to, the Website constitutes your agreement to the Terms of Use.

We reserve the right to amend the Terms of Use at any time. Although we may notify you of any amendment, revision or modification, it is your responsibility to periodically review the Terms of Use. You agree to be bound by such changes, modifications or revisions as made by us from time to time.

OUR SERVICES

We cannot be responsible for any delays or interruptions to the Website. We will use commercially reasonable efforts to minimise delays and interruptions. However, we cannot warrant that the Website will be available at all times or at any given time.

PROHIBITED CONDUCT

In relation to the Website, you must not:

  • use the Website for any activities or post or transmit via the Website, any information or materials which breach any laws or regulations, infringe a third party’s rights, or are contrary to any relevant standard or codes;
  • use the Website to post or transmit any material which interferes with other users or defames, harasses, threatens, menaces, offends or restricts any person or which inhibits any user from using the Website or the Internet;
  • use the Website to send unsolicited email messages;
  • in any way tamper with, hinder or modify the Website;
  • knowingly transmit any viruses or other disabling features to the Website or via the Website; or
  • attempt any of the above acts or facilitate or assist another person to do any of the above acts.

INTELLECTUAL PROPERTY

The material on the Website, including the software, design, text, images and graphics comprised in the Website and the selection and layout of the Website are owned or under license by Jordan Hewitt Pty Ltd and protected by Australian and international laws.

Your use of the Website does not grant you a licence or act as a right of use of any of the trade marks or logos, whether registered or unregistered, that are displayed on the Website without the express written permission of the trade mark owner.

We own the copyright, which subsists in all creative and literary works that are displayed on the Website.

You may view the Website and its contents using your web browser. In visiting the Website, you may make a temporary copy of the Website by means of the usual operation of your web browser only.

You must not:

  • reproduce or use any of the material on the Website for commercial purposes, including sale;
  • in any way modify the material on the Website; or
  • cause any of the material on the Website to be framed or embedded in another website.

In summary, you must not modify, copy, reproduce, republish, frame, upload to a third party, post, transmit or distribute the content of the Website in any way except as expressly provided for by us or expressly authorised in writing by us.

In the event that you do any of the above acts, we will not hesitate to enforce our intellectual property rights against you.

THIRD PARTY LINKS

The Website may contain hyperlinks and other pointers to websites operated by third parties (“Linked Websites”). We do not control Linked Websites and are therefore not responsible for the content of any Linked Website or any hyperlink contained in a Linked Website. We provide the hyperlinks for your convenience only and do not indicate, expressly or implicitly, any endorsement, sponsorship or approval by us of a Linked Website or the products or services offered at Linked Websites. You visit Linked Websites entirely at your own risk.

We do not provide any warranty or take any responsibility for any aspect of Linked Websites or their content. You should make your own investigations with respect to the suitability of goods and/or services offered to you via a Linked Website.

INDEMNITY

By using the Website, you agree to indemnify us from and against all actions, claims, suits, demands, damages, liabilities, costs or expenses (whether in tort or in contract including and without limitation, negligence) arising out of or in any way connected to the use of the Website by you.

DISCLAIMER

Some legislation such as the Australian Consumer and Competition Act 2010 (Cth) and other similar consumer protection laws and regulations in other countries may confer you with rights and remedies relating to the provision of goods or services to you by us via the Website which cannot be excluded, restricted or modified (your “Statutory Rights”). We exclude all conditions and warranties implied by custom, law or statute except for your Statutory Rights.

Except for your Statutory Rights and with respect to the Website:

  • all material on the Website is provided to you without warranties of any kind, either express or implied;
  • we expressly disclaim all warranties of any kind including but not limited to warranties of acceptable quality and fitness for a particular purpose;
  • we do not warrant that the functions contained in any material on the Website or your access to the Website will be uninterrupted or error free, that any defects will be corrected or that the Website or the server which stores and transmits material to you are free of viruses or any other harmful components; and
  • we do not warrant or make any representation regarding your access to, or the results of your access to, the Website including its correctness, accuracy, timeliness, completeness, reliability or otherwise.

To the extent permitted by law, including but not limited to any act or omission on your part, we will not be liable for any loss, damage, costs or expense whether direct, indirect, incidental, special and/or consequential, including loss of profits, suffered by you or claims made against you which result from any use or access of, or any inability to use or access, the Website.

You expressly acknowledge that we do not exert control over users of the Internet and we are not liable for damage suffered by you, either directly or indirectly, as a result of your access to the Website.

LIMITATION OF LIABILITY

To the extent permitted by law, our liability for breach of any implied warranty or condition, which cannot be excluded by the Terms of Use, is limited, at our option, to one or more of the following:

In the case of goods supplied or offered by us:

  • the replacement of the goods or the supply of equivalent goods;
  • the repair of such goods;
  • the payment of the costs of replacing the goods or acquiring equivalent goods; or
  • the payment of the costs of having the goods repaired.

TERMINATION

The Terms of Use are effective until terminated by us, which we may do at any time and without notice to you. In the event of termination, all restrictions imposed on you by the Terms of Use and limitations of liability set out in the Terms of Use will survive.

MISCELLANEOUS

We rely upon your continued observance of the Terms of Use. If we suffer loss or damage or incur any costs associated with any breach by you of the Terms of Use or any associated legal obligation, you agree to indemnify us for those losses, damages and costs.

We do not make any claims that the information is appropriate or may be downloaded in all areas, countries or jurisdictions. Access to the information contained in the Website may not be legal by certain persons or in certain countries. If you access the Website, you do so at your own risk and you are responsible for compliance with the laws of your jurisdiction.

If any provision of the Terms of Use is found to be invalid or unenforceable by a Court of Law, such invalidity or unenforceability will not affect the remainder of the document, which will continue in full force and effect.

All rights not expressly granted in the Terms of Use are reserved.

If we do not act in relation to a breach of the Terms of Use by you, this does not waive our rights to act with respect to subsequent or similar breaches of the Terms of Use by you.

APPLICABLE LAW

The Terms of Use are governed by and construed in accordance with the laws of the State of Queensland, Australia. You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the Courts of the Queensland and Courts of Appeal from them for determining any dispute concerning the Terms of Use.